LAP-CR-009, Making Mad Glad (Handling Difficult Customers) (Download) CR:009, Customer Service, Interpersonal Skills, LAP-CR-003

LAP-CR-009, Making Mad Glad (Handling Difficult Customers) (Download) (LAP-CR-009)

stars, based on 0 reviews
Difficult customers come in a variety of types, ranging from argumentative to impatient to dishonest. This LAP covers the entire range of difficult customer types and provides effective guidelines for dealing with each appropriately. LAPs (Learning...
Show
Reviews 1-0 of 0
Reviews 1-0 of 0