Just as your students would never write a text message
without hitting “send,” a salesperson should never interact with a customer
without attempting to close the sale. In this LAP students will discover the
importance (and benefits) of closing sales effectively – and will learn how to
prepare for any sales situation by mastering several different closing
techniques. In the Gray Zone, students will consider the ethics of closing a
sale when the salesperson isn’t quite “sold” on the product themselves.
LAPs are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes information about closing sales, a (So What?) discussion of why it's important to learn, and a short (Gray Zone) case addressing ethical issues. The instructor section features a comprehensive discussion guide, complete practice- (short answer) and post-tests (multiple-choice) with descriptive keys, student activities, and more.
As an added bonus, instructors will receive a second version of the student guide—in color and designed specifically for use on electronic devices. This additional student guide is easier for instructors to share with students via email, shared drive, or learning management system and easier for students to view and read electronically. Click here for a sample of the bonus student section.
Bring your discussions to life with our PowerPoint presentation featuring a broad range of graphics and special effects to help keep students interested. This professionally produced presentation consists of 18 slides.